Effective Date: 1st November, 2024

Global Ummah Relief is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, donate to our organization, or engage with our services. By using our website and interacting with us, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when you interact with us (e.g., through donation forms, event registration, or contact forms).
• Payment Information: When making a donation, we may collect payment details (such as credit card information or bank details) through a secure payment gateway. We do not store this information ourselves.
• Website Usage Data: We may collect information on how you use our website, including your IP address, browser type, operating system, and browsing behavior (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Process Donations: We use your payment information to process donations and send donation receipts.
• To Communicate with You: We may use your contact information to send updates, newsletters, event invitations, or important information related to our programs and activities.
• To Improve Our Services: We analyze usage data to improve the functionality, user experience, and content of our website.
• To Respond to Inquiries: We may use your contact information to respond to any questions, requests, or feedback you provide to us.
• To Comply with Legal Obligations: We may use your information to comply with applicable legal requirements, such as tax reporting or other regulatory requirements.

3. How We Protect Your Information

We are committed to ensuring that your information is secure. We implement physical, technical, and administrative security measures to protect against unauthorized access, alteration, or disclosure of personal information. These measures include:

• Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
• Access Control: Access to your personal information is restricted to authorized personnel only.
• Secure Storage: We store personal data on secure servers, and sensitive payment data is processed by third-party payment processors that comply with PCI-DSS (Payment Card Industry Data Security Standard).

4. Cookies and Tracking Technologies

Our website may use “cookies” and other tracking technologies to enhance your experience. A cookie is a small file placed on your device that helps us analyze web traffic and personalize content. You can set your browser to reject cookies, but this may affect your ability to use certain features of our website.

5. Sharing Your Information

We respect your privacy and will not share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who help us process payments, manage our website, or send communications.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests (e.g., a court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the right to:

• Access Your Information: You can request to view the personal information we hold about you.
• Update or Correct Your Information: You can update your information at any time by contacting us.
• Opt-Out of Communications: If you no longer wish to receive communications from us, you can unsubscribe from our email newsletters or contact us directly to request removal from our mailing list.
• Delete Your Information: In some cases, you may request that we delete your personal information, subject to legal requirements and our record-keeping obligations.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

7. Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date specified at the top of the page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us:

Global Ummah Relief
Email: contact@globalummahrelief.org